Your ultimate customer support bot, across every channel
Chat, email, voice and phone, one private AI that shares the same knowledge, history and tone everywhere. On your own servers.
Free to self-host · No card to start · Cancel anytime
Everything your support desk needs
One private AI, every channel, and the tools your team works in all day.
Unified inbox
Chat, email, SMS and voice triaged in one place, with assignment, tags and notes.
Voice AI
Real-time speech to text and natural voice replies, on your own infrastructure.
Private & on-prem
Your knowledge base and embeddings stay on your servers. Nothing leaves the box.
Automations
Trigger to action workflows: tag, assign, set a stage or send a reply automatically.
Every channel, one AI
AI chatbot
Instant, grounded answers on your website, day and night.
Email copilot
Complete, on-brand replies ready to send in seconds.
Voice agent
Speaks and listens naturally, fully on your own hardware.
Phone & calls
An inbound line plus compliant, fully logged outbound.
Agent helper
An instant expert that drafts and suggests for your team.
Knowledge brain
One private brain that learns from every conversation.
See every channel come alive
Not mockups of a roadmap. The real agents, themed to your brand and grounded in your own knowledge.
Answers the phone like your best rep
On-device Whisper transcription and instant, grounded replies. It listens, understands, and speaks back, and audio never leaves your servers.
- Local speech-to-text and TTS
- Grounded in your knowledge base
- Handles after-hours calls
Live call
Listening · 0:42"…and when does the new plan start?"
Ready-to-send replies in seconds
Paste a message or connect a mailbox and get a complete, on-brand draft grounded in your policies. Your agent reviews and sends.
- On-brand tone and signature
- Cites your own policies
- One-click regenerate
Compliant outbound, fully logged
Place support and follow-up calls with consent checks, do-not-call respect, calling-hour windows and a complete audit trail.
- Consent and do-not-call enforced
- Within calling hours only
- Every call transcribed and logged
Connects to everything
Plug it into the tools your team already lives in: chat, email, phone and the rest.
Live in four steps
Deploy
One command on your server.
Teach
Add your docs and FAQs.
Connect
Switch on your channels.
Improve
It fills its own gaps.
Local or cloud, you pick the brain
Switch the model that writes your answers in one click. Stay fully on your own hardware, or call the strongest cloud models through a single key.
Local & private
Llama, Mistral, Qwen and more run on your own machine through Ollama. No keys, no bills, nothing leaves your network. Ideal for sensitive data.
API models
One OpenRouter key unlocks Claude, GPT, Llama, Mistral and dozens more. Reach for a frontier model when you want maximum quality.
Choose Local or API in Settings.
Paste a key (API only) and pick a model.
Save, and every channel uses it instantly.
One platform for every support job
Every channel, the full agent inbox, AI grounded in your knowledge, CRM, automation and voice — all on your own servers.
Omnichannel
- Website chat widget
- Email (IMAP / SMTP)
- Slack
- SMS & WhatsApp
- Facebook Messenger
- Instagram DM
- Google Business Messages
- Voice & phone
Shared inbox & workflow
- Unified inbox
- Assignment & ownership
- Tags & internal notes
- @mentions
- Smart lists / saved views
- Pipeline stages
- Snooze & follow-up tasks
- Bulk actions & macros
- SLA tracking
- Live human handoff
AI & knowledge
- Grounded answers with citations
- Hybrid search (vector + keyword, ANN)
- Self-improving (gaps → FAQ)
- Learns from resolved chats
- Replies in the customer's language
- Ask / draft / auto-reply modes
CRM & outreach
- Unified contact records
- Custom fields
- Activity timeline
- Proactive outbound (email / SMS)
- Broadcast campaigns
- CSAT surveys
- Per-agent reporting
Voice & telephony
- Local Whisper speech-to-text + TTS
- Soniox cloud STT / TTS
- Real-time transcription
- Voice cloning
- Compliant automated calls (consent / DNC / hours)
Automation
- Trigger → action workflows
- Wait steps & conditions
- Round-robin auto-assign
- Business hours + away replies
- Appointment booking
Security & compliance
- Self-hosted / on-prem
- EU data residency
- GDPR: retention, PII redaction, erasure
- Two-factor auth (TOTP)
- Audit log & brute-force lockout
- Encrypted secrets at rest
- Database-per-tenant isolation
Platform
- Local or cloud models
- Private embeddings (never leave the box)
- REST API + webhooks
- Prometheus metrics
- Backup & restore
- One-command Docker deploy
- Stripe billing
Cloud channels and models run on your own provider accounts. Add your API keys per workspace in Settings, switch each one on, and you're live — nothing is shared, and you stay in control of every account and bill.
Recommended: Twilio (SMS · WhatsApp · voice / SIP for robocall) · Soniox (cloud voice) · OpenRouter (cloud models) · Meta (Messenger · Instagram)Plans for every team
Start small, scale to every channel, or self-host the whole thing.
Starter
Chat + email on one knowledge base.
- Website chatbot
- Email copilot
- Local private models (Ollama)
- 1 knowledge base
- 500 conversations / mo
- Community support
Growth
Add voice, text and cloud models.
- Everything in Starter
- Voice + text agents
- Local or API models (Claude, GPT, Llama via OpenRouter)
- Image understanding (multimodal)
- 5 knowledge bases
- 5,000 conversations / mo
- Analytics & feedback
- Email support
Scale
Every channel, phone, any model.
- Everything in Growth
- Phone & automated calls
- Custom model endpoints
- Unlimited knowledge
- REST API + private embeddings
- Custom branding
- Priority support
Billed monthly · Cancel anytime · Or self-host the whole platform for free.
| Compare | Starter | Growth | Scale |
|---|---|---|---|
| Website chatbot | |||
| Email copilot | |||
| Local private models (Ollama) | |||
| Knowledge bases | 1 | 5 | Unlimited |
| Conversations / month | 500 | 5,000 | Unlimited |
| Voice + text agents | - | ||
| Image understanding (multimodal) | - | ||
| API models (Claude, GPT, Llama via OpenRouter) | - | ||
| Analytics & feedback | - | ||
| Phone & automated calls | - | - | |
| Custom model endpoints | - | - | |
| REST API + private embeddings | - | - | |
| Custom branding | - | - | |
| Support | Community | Priority |
Download and run it on your own servers.
Full on-premise deployment, your data never leaves your network, GDPR-compliant by design. Your infrastructure, your rules.
Your data, your rules
Managed private cloud
We run it in an isolated EU environment. Your data, your region, never used for training.
On-premise
Run it on your own infrastructure. We provide the blueprint and setup.
Your data never leaves
GDPR-compliant by design. No third-party processors, ever.
Trusted where it matters
It drafts replies our agents actually send. Ticket time dropped by half.
Dóra K.Head of SupportEverything runs on our own servers, so legal stopped worrying overnight.
Márk T.CTOThe voice agent handles after-hours calls without a human. Game changer.
Elena R.Ops LeadSetup took one afternoon, and it answers in Hungarian and English perfectly.
Gábor P.FounderOne inbox for chat, email and SMS. Our team finally stopped switching tabs.
Nóra V.Customer LeadGDPR sign-off was trivial because nothing ever leaves our infrastructure.
Tamás H.Head of ITQuestions, answered
Everything runs on your own infrastructure. Documents are embedded and searched locally, and nothing is sent to any third party unless you explicitly turn on a cloud model for generation.
No. With local models the whole stack runs offline on your hardware. Cloud models are optional and only used if you choose them.
Run local models like Llama, Mistral and Qwen through Ollama, or connect Claude, GPT and dozens more with a single OpenRouter key. You pick per plan.
Deploy with one command, add your documents, switch on your channels. Most teams are live the same day.
Yes. Because data never leaves your network and is never used for training, it is compliant by design, with a full audit trail.
Talk to us
Questions, a demo, or help self-hosting? Send a note and we'll reply by email.
info@palyazatiszoftver.hu